Our HVAC Customer Reviews

Why do so many homeowners in the Phoenix, AZ, area choose Mountainside Air for their heating and cooling services? The answer is easy. We’re the GOAT! But don’t take our word for it. Read our HVAC company reviews to see what your friends and neighbors have to say about us.

5.0

Based on 106 reviews

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Chris Thomas

03:07 17 Jan 23

We finally had to have our 20 year old A/C unit replaced. When I reached out to Mountainside Air they were responsive and I could tell they were concerned with getting us what we needed. Tom made the scheduling easy through the entire process and the communication about appointments and the quote were thorough. The team of technicians worked quickly to get the A/C installed and the ductwork updated. Everyone was thoughtful and courteous in my home. The new unit is so quiet and my house is much more comfortable. I couldn’t be happier with my purchase or choice of installer!

Cristian Valles

21:11 29 Dec 22

We had purchased a new house with a faulty HVAC unit. Tom was able to stop by to look at it the same day we found out we needed a new one. From the start, we were very happy with the professionalism, quality, and follow-up that we received when removing our old 30 year old unit and installing a new Goodman unit. The quality of customer service from Tom and his team was very professional. I would recommend Mountainside Air to anyone in the area.

Michael Schaffner

02:04 04 Oct 22

Tom and Mountainside air installed my new AC unit.As a landlord I was in a time crunch to get a new unit in. I reached out to a few different companies. Mountainside won me over with every aspect of company.From the professional phone call in the beginning to the handshake after the installation.A few months after the installation my a thermostat had a glitch. Tom was at my house within 1 hour to quickly fix the problem.Professionalism, timely, efficient, knowledgeable, affordable and reliable. They will forever be my AC company.

RD Knaakschlager

16:12 09 Sep 22

Amazing to find a business that is outstanding in AC install & repair. This company really is for the customer. Unlike others which I’m not allowed to give names.I’m a senior live alone in country 50 miles north of Phoenix.When my ac went out I was terrified. No ac company will come this far. My son found Tom & his group. They came to me, checked my ac & told me my 20 yr old ac has died.With in 1 hour they had a crane here to take old AC off roof & put up a new ac. Within 3 hrs I had a new working ac.They returned next day when I called about adjusting temp.This company is far & above others in Phoenix. In Service & customer considered.No worries if you go with this group & Tom

Edward Termini

06:11 23 Aug 22

Came when I most needed him. Got my air conditioner running, and saved me and my wife from a night of blistering arizona heat.Price was reasonable. Would use them again.

Bob Embrey

04:48 21 Aug 22

I cannot say enough about Montainside Air. Same day service and very reasonable rates. I will not change AC companies again. Tom and Steve very knowledgeable and professional.

J. Taylor

18:35 10 Aug 22

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix. Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

Holly Hommel

22:05 24 Jul 22

Top notch company from estimate to install and even clean up. I would highly recommend Tom and his crew. They are clear and no BS. Super happy with my decision on choosing Mountainside Air!!

Maggy Corum

20:18 18 Jul 22

These guys were quick, informative and happy to answer all my questions and concerns. I’m hoping to work into with them now, I’m very happy to find a company as professional as Mountainside! They did a great job explaining what they were doing and what to look for. I’m very happy with the service!

Cayetana Renten

23:12 13 Jul 22

Our parents A/C was probably going, and with parents in their 80's, we couldn't have that. Called and Claire got us is the same day by noon. Tom was right on time, and was great about waiting for my sister to get there, my parents don't do well with strangers. The unit had frozen up and had many small "unrepairable" leaks. so gave us a quote for their unit, same day and scheduled an install for 3 days later. We are so grateful Tom and Claire were able to quickly respond in such a friendly and professional manner. We will probably sign up for the maintenance program, as it is quite reasonable. Thank you Coni, Margie and John

Tami Cherrington

01:23 12 Jul 22

Tom came out to offer us quotes on work that needs to be done as well as quotes for a new system. He was very upfront and went into detail explaining the way various air-conditioning systems work and what our best option would be. We haven't decided what to do yet but, we appreciated his honesty, the low pricing and we feel like we can trust Mountainside to do a great job at a fair price.Update: We decided to replace our unit and we chose to work with Tom and Steve at Mountainside Air. They did an excellent job. They were flexible with scheduling, professional, quick, capable and most importantly, honest. They even gave us an upgraded unit because the one we purchased wasn't going to arrive in time for our scheduled install. We are glad we found a great company and highly recommend them.A year later: While we were out of town our blower broke. We called Mountainside Air and Steve was at our house 5 minutes later to fix the problem. We trust these guys enough to give them a code to enter our home. They got right in and located the issue quickly. They hustled and found the part we need (which is nothing short of a miracle these days). Within just a few hours everything was working again. We highly recommend this company. They are excellent!

Selina Torres

21:39 10 Jul 22

It is so hard to find good reliable help and sometimes the internet reviews are hard to trust. We were very happy with our service and our tech was so friendly and helpful.With a hot AZ day, these guys were the only ones who came out the day we called. Thank you again.If you are like me and wondering who to call. Do not hesitate, good honest work. Would recommend for serving your AC needs.

Tom Schroeder

18:51 13 Jun 22

Steve and Joshua installed a new thermastat that was easer to operate from there end as well.Great job guys!

Scott Hackett

18:34 13 Jun 22

Very honest professionals. I have had them out two times to assess and different problems on an older AC system. They never try to upsell maintenance or unnecessary repairs. A very trustworthy company.

mira pavlovic

18:30 20 May 22

This company is awesome! They are so professional, so friendly and straightforward with everything! Thumbs up to MountainsideAir - Tom and Steven. HIGHLY RECOMMEND

Garry Swanner

14:49 25 Apr 22

The service was very quick getting here within hours of our request for help rather than weeks quoted by another firm. The prices were fair and the work completed sooner than expected. Very responsive and always on time!

Debora Funnell

00:17 17 Mar 22

Tom & Steven work on all of our rental properties and our primary residence. I Highly Recommend this Company. Professionalism, Quality, Honesty, and Superior Customer Service. Veteran owned and operated which is important to me!!!

Dan Dicesare

21:43 04 Oct 21

Great company, didn't try to upsell or tell us that we need a new unit, was a quick fix with great service.

Sara Cervantes

16:34 07 Jul 21

I can't express how happy I am with their service. My a/c went out in the middle of the night. All the big a/c companies were booked out for 3 weeks. Seriously, no joke even for emergency calls. My husband's co-worker knew these guys personally. I called them and within 2 hours they were at my house. They had the part that needed replacing on their truck. My a/c was back up and running within 30 min of their arrivial. The 2 guys were very nice and professional. This is now my new a/c company!!! Thanks again!!!

Bob Wells

16:37 01 Jul 21

Good professionals are hard to find. I enjoyed my interaction with Mountainside Air; they were prompt, communicative and professional. Can't ask for much more than that. Thanks for getting my system squared away!

Rita Colburn

18:15 25 Jun 21

They were recommended to me & it was my first time calling this company. They were able to get out to fix my broken AC the same day I called. They were on time, fast, efficient, thorough, fair & friendly. They didn't try to sell me anything extra, just replaced the broken part and let me know what I needed to do to keep my system running as long as possible. I was very pleased with my experience with them. I will definitely recommend them and they are now my "go to" AC company.

Lourie Perez

04:00 13 May 21

They were very professional and nice. They told me everything they were going to do and then after told me everything they seen. They did not pressure me into a service that was not needed like some of the other places. I will definitely use them again.

Christine Cheung

17:02 10 May 21

I called this company for a routine maintenance inspection on my AC. They were prompt and friendly. The price was very reasonable and they did not try to upsell me at all. Answered all of my questions. I will be calling them again later in the year to check on my heating system. Highly recommend!

Daniel Brownie

21:53 01 May 21

These guys are amazing! If you want quality work done and not feel like you’ll get hustled go with Mountainside air! Very professional and helpful. Look no further.

Colleen Jones

00:55 14 Apr 21

These guys have the most amazing customer service! We've used these guys for a few year now, and whenever we have had an urgent matter, they would get out the next day to check the problem out. They've been so easy to work with for my home and for our rental. Our renters even brag about them! If you want a skilled, reasonably priced company with fast great service, then call this company.

Jackie Miller

13:27 11 Apr 21

They care about you and take time to make sure everything is working correctly. Very nice and friendly. Highly recommend them for service or maintenance.