Our HVAC Customer Reviews

Why do so many homeowners in the Phoenix, AZ, area choose Mountainside Air for their heating and cooling services? The answer is easy. We’re the GOAT! But don’t take our word for it. Read our HVAC company reviews to see what your friends and neighbors have to say about us.

5.0
Based on 89 reviews
J. Taylor
J. Taylor
18:35 10 Aug 22
After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix. Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.
Holly Hommel
Holly Hommel
22:05 24 Jul 22
Top notch company from estimate to install and even clean up. I would highly recommend Tom and his crew. They are clear and no BS. Super happy with my decision on choosing Mountainside Air!!
Maggy Corum
Maggy Corum
20:18 18 Jul 22
These guys were quick, informative and happy to answer all my questions and concerns. I’m hoping to work into with them now, I’m very happy to find a company as professional as Mountainside! They did a great job explaining what they were doing and what to look for. I’m very happy with the service!
Cayetana Renten
Cayetana Renten
23:12 13 Jul 22
Our parents A/C was probably going, and with parents in their 80's, we couldn't have that. Called and Claire got us is the same day by noon. Tom was right on time, and was great about waiting for my sister to get there, my parents don't do well with strangers. The unit had frozen up and had many small "unrepairable" leaks. so gave us a quote for their unit, same day and scheduled an install for 3 days later. We are so grateful Tom and Claire were able to quickly respond in such a friendly and professional manner. We will probably sign up for the maintenance program, as it is quite reasonable. Thank you Coni, Margie and John
Tami Cherrington
Tami Cherrington
01:23 12 Jul 22
Tom came out to offer us quotes on work that needs to be done as well as quotes for a new system. He was very upfront and went into detail explaining the way various air-conditioning systems work and what our best option would be. We haven't decided what to do yet but, we appreciated his honesty, the low pricing and we feel like we can trust Mountainside to do a great job at a fair price.Update: We decided to replace our unit and we chose to work with Tom and Steve at Mountainside Air. They did an excellent job. They were flexible with scheduling, professional, quick, capable and most importantly, honest. They even gave us an upgraded unit because the one we purchased wasn't going to arrive in time for our scheduled install. We are glad we found a great company and highly recommend them.A year later: While we were out of town our blower broke. We called Mountainside Air and Steve was at our house 5 minutes later to fix the problem. We trust these guys enough to give them a code to enter our home. They got right in and located the issue quickly. They hustled and found the part we need (which is nothing short of a miracle these days). Within just a few hours everything was working again. We highly recommend this company. They are excellent!
Selina Torres
Selina Torres
21:39 10 Jul 22
It is so hard to find good reliable help and sometimes the internet reviews are hard to trust. We were very happy with our service and our tech was so friendly and helpful.With a hot AZ day, these guys were the only ones who came out the day we called. Thank you again.If you are like me and wondering who to call. Do not hesitate, good honest work. Would recommend for serving your AC needs.
Tom Schroeder
Tom Schroeder
18:51 13 Jun 22
Steve and Joshua installed a new thermastat that was easer to operate from there end as well.Great job guys!
Scott Hackett
Scott Hackett
18:34 13 Jun 22
Very honest professionals. I have had them out two times to assess and different problems on an older AC system. They never try to upsell maintenance or unnecessary repairs. A very trustworthy company.
mira pavlovic
mira pavlovic
18:30 20 May 22
This company is awesome! They are so professional, so friendly and straightforward with everything! Thumbs up to MountainsideAir - Tom and Steven. HIGHLY RECOMMEND
Garry Swanner
Garry Swanner
14:49 25 Apr 22
The service was very quick getting here within hours of our request for help rather than weeks quoted by another firm. The prices were fair and the work completed sooner than expected. Very responsive and always on time!
Debora Funnell
Debora Funnell
00:17 17 Mar 22
Tom & Steven work on all of our rental properties and our primary residence. I Highly Recommend this Company. Professionalism, Quality, Honesty, and Superior Customer Service. Veteran owned and operated which is important to me!!!
Dan Dicesare
Dan Dicesare
21:43 04 Oct 21
Great company, didn't try to upsell or tell us that we need a new unit, was a quick fix with great service.
Sara Cervantes
Sara Cervantes
16:34 07 Jul 21
I can't express how happy I am with their service. My a/c went out in the middle of the night. All the big a/c companies were booked out for 3 weeks. Seriously, no joke even for emergency calls. My husband's co-worker knew these guys personally. I called them and within 2 hours they were at my house. They had the part that needed replacing on their truck. My a/c was back up and running within 30 min of their arrivial. The 2 guys were very nice and professional. This is now my new a/c company!!! Thanks again!!!
Bob Wells
Bob Wells
16:37 01 Jul 21
Good professionals are hard to find. I enjoyed my interaction with Mountainside Air; they were prompt, communicative and professional. Can't ask for much more than that. Thanks for getting my system squared away!
Rita Colburn
Rita Colburn
18:15 25 Jun 21
They were recommended to me & it was my first time calling this company. They were able to get out to fix my broken AC the same day I called. They were on time, fast, efficient, thorough, fair & friendly. They didn't try to sell me anything extra, just replaced the broken part and let me know what I needed to do to keep my system running as long as possible. I was very pleased with my experience with them. I will definitely recommend them and they are now my "go to" AC company.
Lourie Perez
Lourie Perez
04:00 13 May 21
They were very professional and nice. They told me everything they were going to do and then after told me everything they seen. They did not pressure me into a service that was not needed like some of the other places. I will definitely use them again.
Christine Cheung
Christine Cheung
17:02 10 May 21
I called this company for a routine maintenance inspection on my AC. They were prompt and friendly. The price was very reasonable and they did not try to upsell me at all. Answered all of my questions. I will be calling them again later in the year to check on my heating system. Highly recommend!
Daniel Brownie
Daniel Brownie
21:53 01 May 21
These guys are amazing! If you want quality work done and not feel like you’ll get hustled go with Mountainside air! Very professional and helpful. Look no further.
Colleen Jones
Colleen Jones
00:55 14 Apr 21
These guys have the most amazing customer service! We've used these guys for a few year now, and whenever we have had an urgent matter, they would get out the next day to check the problem out. They've been so easy to work with for my home and for our rental. Our renters even brag about them! If you want a skilled, reasonably priced company with fast great service, then call this company.
Jackie Miller
Jackie Miller
13:27 11 Apr 21
They care about you and take time to make sure everything is working correctly. Very nice and friendly. Highly recommend them for service or maintenance.